The People Skills Driving Profit,
Retention, & Team Performance
The strongest teams aren’t built on technical skill alone.
They’re built on leaders and employees who know how to communicate clearly, adapt under pressure, and create an environment where people want to stay and do their best work.
DriveHRIS Knowledge Session - Free Webinar
Thursday, Aug 28th - 2:00pm ET
Reserve your spot before it's too late:
In this 30-minute session, Sandra will show how emotional intelligence, communication, and empathy directly impact retention, productivity, and bottom-line results and how HR leaders and controllers can champion these skills in their dealership.
Why People Skills Matter as Much as Technical Skills – The role they play in leadership, team performance, and overall business success.
Emotional Intelligence in Action – How understanding and managing emotions leads to better decision-making and stronger relationships.
Communication that Connects – Techniques to ensure your message is clear, understood, and acted on.
Leading with Empathy – How to create a culture of trust while maintaining accountability.
Boosting Collaboration and Productivity – Turning soft skills into measurable business results.
Even the most skilled teams can underperform if they lack strong communication, empathy, and emotional intelligence.
Meet Our Webinar Host
Sandra Conrad
CPHR, SHRM-SCP
Sandra is an award-winning HR professional with executive-level experience in leadership development and process improvement, especially in the Automotive Industry.
She holds her Chartered Professional in Human Resources (CPHR), Society for Human Resource Management Senior Certified Professional (SHRM-SCP), and Associate Business Continuity Professional (ABCP) designations.
Sandra is skilled at finding practical business solutions to human capital challenges and is passionate about helping dealerships achieve their goals by improving the success and contribution of their people.
You Can’t Afford to Wait—Sign Up Now!
Whether you’re focused on retention, productivity, or leadership development, these strategies
will help you turn soft skills into a measurable competitive advantage.